Payments and Membership Billing
What is PSD2 (Payment Authentication)?
PSD2 is an initiative adopted by the European Union which introduces specific requirements for authenticating online payments to better protect your f...
How do I update my payment information?
If you want to update your payment method, simply use a new payment method when placing your next order. It will be automatically saved in your accoun...
When and how will I be charged for my VIP Membership fee?
As you know, if you don’t shop or “Skip the Month” before the 5th of each month, you’ll be charged £39 for a VIP Member Credit. This amount will be ch...
Why have I been charged on the 6th of the month?
If you’ve been charged £39, this will be for a VIP Member Credit, which is now available in your JustFab account for you to spend on future purchases....
What payment methods do you accept?
We currently accept all major credit cards (including Visa and Mastercard) and PayPal. We do not accept cash or cheques. Our VIP Members also have the...
What is ClearPay and how does it work?
Clearpay is an exclusive perk for VIP members. Clearpay is a payment service that lends customers a fixed amount of credit to make purchases instantly...